211 Manitoba launched to help all Manitobans find nearby social services

Imagine a friend reveals over coffee that her daughter is having suicidal thoughts. Imagine you aging parents live in a rural community and you have no idea what’s nearby to help them. Imagine you’re on the verge of homelessness and don’t know what to do.

United Way and Volunteer Manitoba have launched a province-wide online service, 211 Manitoba, to help find the services to answer questions like these.

The website has a simple, intuitive search to help guide Manitobans to the help they need—putting 5000 agencies, programs and services at your fingertips!

Sometimes it’s hard to find the support you need, or to know what to even search for. 211 Manitoba takes thousands of sources of information and combines them into one, simple, effective and continuously updated directory for all Manitobans to find help when they need it, where they need it.

First responders, social workers, police and other service providers need to be able to offer simple, accurate information to people in times of crisis. 211 Manitoba gives them an up-to-date resource they can easily pass along. Service providers can’t always keep track of what’s out there—and now they don’t have to!

“This is a wonderful example of the many ways people who donate to United Way are helping Winnipeg kids and families,” said Dr. Jodene Baker, Chair, United Way Winnipeg Community Investment Committee. “It’s leveraging technology to provide people in need instant access to find the right help at the right time.”

The new service joins the national 211 network active in seven Canadian provinces and one territory.

“This makes it easy for Manitobans and service providers to quickly find the help they need and will prevent people from falling through the cracks,” said Rob Albo, Board Vice-President at Volunteer Manitoba.

Cassandra Golondrina has accessed no less than 10 United Way agency partners for help in her life that has included poverty, abuse, and mental health issues.

“I am excited to see this available to connect vulnerable and struggling people with the help they need. There were times in my life when I didn’t know where to turn. A 211 service would have meant a lot less uncertainty and stress for me and my family, and more hope,” said Cassandra, a single mom of five.

211 Manitoba is the “front door” for people like Cassandra and all families in need across Manitoba—particularly the most vulnerable who may not have access to information, advocates, or connections to find services.